Question 1

What is the MOQ for customised bags?

Accepted Answer

Our Minimum Order Quantity (MOQ) varies by product type. Generally, it starts from 100 units for standard canvas and jute bags. For fully bespoke or luxury items, the MOQ may be higher. Please check individual product pages or contact us for specific details.

Question 2

Do you offer printing and embroidery options?

Accepted Answer

Yes, we offer a wide range of branding options including Screen Printing, Heat Transfer, Embroidery, Gold/Silver Foil Stamping, and Full-Colour Digital Printing. We can recommend the best method based on your logo design and bag material.

Question 3

Are eco-friendly bags available?

Accepted Answer

Absolutely. Sustainability is at the core of our business. We offer a wide selection of eco-friendly bags made from Jute, Juco, Organic Cotton, and Recycled materials. These are perfect for companies looking to meet their ESG goals.

Question 4

Do you provide samples?

Accepted Answer

Yes, we can provide physical samples. For plain samples, we charge a nominal fee plus shipping. For pre-production samples with your custom logo, there is a setup charge which is often refundable against the final bulk order.

Question 5

What is the typical lead time for bulk orders?

Accepted Answer

Standard lead times are 7-14 working days after artwork approval. For larger or more complex orders, it may take 15-20 working days. We also offer express services for urgent deadlines—please contact our team to discuss your timeline.

Question 6

Can you deliver across the UAE?

Accepted Answer

Yes, we deliver to all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah. We also handle logistics for international shipments within the GCC region.

Question 7

What materials do you offer for corporate bags?

Accepted Answer

We specialize in high-quality materials including Heavy Canvas (10oz-16oz), Natural Jute, Non-Woven Polypropylene, Nylon, Polyester, and Premium Art Paper for luxury gift bags.

Question 8

Do you provide insulated or cooler bags?

Accepted Answer

Yes, we have a range of insulated cooler bags perfect for corporate lunches, food delivery businesses, or outdoor events. These can be customized with your logo just like our standard totes.

Question 9

Can you help with the design?

Accepted Answer

Yes, our in-house design team can assist you with placing your logo, creating digital mockups, and ensuring your artwork is print-ready. This service is complimentary for all confirmed orders.

Question 10

What are your payment terms?

Accepted Answer

For standard orders, we typically require a 50% advance payment to start production, with the remaining 50% due upon delivery. We accept bank transfers and cheques from UAE-registered companies.

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